Karly Pauls

Review of Western Veterinary Specialist ...

Our 11 year old pug Sadie went into respiratory di...

Our 11 year old pug Sadie went into respiratory distress 2 weeks ago. We had to rush her to Western Vet Specialist on a Sunday evening. Lindsay at the front desk was very informative and reassuring (we were not allowed to go into the vets office because of COVID). We waited in the parking lot for a call from the Vet. Dr. Alex called and let us know that Sadie was stable but not in good shape, she went through some options but we decided to let her go. Dr. Alex was very informative, and explained everything very clearly, it felt like she had been Sadie's vet all along. Seeing as there were 5 of us (my kids, my husband and I ) and only 2 people were allowed in the vet office to be with her when she went, Lindsay brought Sadie outside for all of us to say goodbye. We got as much time as we needed with her and then went in to let her go. They took the upmost safety when it came to the COVID situation. My son and I had to wear a mask a gloves while in the office. Dr. Alex came in and let us have as much time with her before and after she was gone. It was one of the hardest days for my family and Dr. Alex and Lindsay were the most caring, kind and compassionate during such a hard time. Thank you to you both.