I asked Rasmussen to come out and help with a smal...

I asked Rasmussen to come out and help with a small, simple weeding and general yard clean up in the spring and we agreed on a $280 price. They sent 5 guys out and only one spoke very broken english and it was very difficult to communicate with them. They were also very lazy and lethargic in their work and pretended to not understand what I was asking them to do. So I did most of it myself. They did pull some weeds and lay down landscaping tarp but all the weeks are now back because they just took off the top parts and didn't spray, which I asked them to do. They laid landscaping tarp in a 8x8 foot bed and charged me $135.00 for the landscaping tarp. Which you could buy yourself for about $12 for 30x30. I had a 2 hour block and they were only concerned with passing those two hours and not working. Rasmussen then tried to charge me $750 for the work. I questioned the invoice based on what we initially agreed upon and they did reduce to $570.00, which is still over double what we originally. I begrudgingly paid because it was that or deal with collections, which they threatened as a next step.

I couldn't believe the lack of customer support, willingness to find common ground, and overall ineptitude of this group. I know they are a large organization but I will do everything in my power to ensure that no one I know ever uses this company again. Absolutely terrible experience.