Marian Gentile Review of Hilton/ Doubletree Clearwater ...
I went to Clearwater and stayed here a few years a...
I went to Clearwater and stayed here a few years ago for the Phillies spring training. If I could give this zero stars, I would. It gets a worse rating than the Newark Airport, and I've had some horrible experiences at that airport. I was hoping it got somewhat better in the time since I was there, but judging from recent reviews, people are still having bad experiences.
I went with my mom and sister. We thought we were getting a two-bed room, but when we got there, there was only one bed for three people. We requested another bed. It took hours for someone to bring it up, and when it finally arrived, it was brought by a security guard because I guess they didn't have any other staff. It was also a cot, so it wasn't even a normal bed as advertised. We also ordered room service for dinner. It took over an hour and they brought no utensils. Had to wait again for the utensils to arrive.
The next day, we requested a microwave. It took 48 hours for the microwave to arrive. We also got no maid service until we asked about 50 times, and when a maid finally came to bring more toilet paper and towels, she used the bathroom and didn't flush properly. I get having to use the bathroom while you're working, but if you really have to go that bad, at least make sure you flush correctly and then sanitize everything again.
The beach was free! But not if you wanted to sit. You had to use their chairs, and if you wanted their chairs, you had to pay. On the beach, there was a teenager scream-singing loudly about how he was going to burn stuff down. I guess this isn't the hotel's fault, but they should at least make sure people aren't being sketchy.
Drunk people everywhere at this hotel, and you can hear them through the walls at night. If people want to get drunk, that's their business, but the hotel needs to make sure these people aren't running the halls and arguing/screaming/singing/fighting at 2 a.m. I know they have security, but I guess security is too busy bringing cots to people to do their job.
Lastly, after all this, on one of the last nights there the back of the TV fell off at random. Thankfully we were leaving soon.
If you come to Clearwater, do NOT stay here! You are not guaranteed a bed, or toilet paper refills, or basically anything you're paying for. I don't even know how this place is still running. On the bright side, Surf Style is right down the street. There's also a great breakfast place that has really good pancakes and coconut syrup nearby.
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