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Kevin Earley

3 years ago

Every year we have an annual conference for our cl...

Every year we have an annual conference for our clients where we train them on our software programs and additional items. These conference locations change annually and this year it was our first time in Orlando. At our conference we print out ID badges for our clients who come from across the United States and Canada and every year we print them out with our Zebra P330i printer. This year when we fired up the printer after its travel to the sunshine state it would not work. We tried a number of solutions to resolve it and failed at every approach. I decided to consult the answer of all questions, Google, and came upon Sir Speedy. I called and spoke to Melissa and explained our situation and from that point all I can say is she took over . She suggested I email her a .pdf of our badges and names. She immediately responded back with a quote with different options. Now keep in mind I contacted her very late in the day and we needed them as soon as possible. She explained what would happen and when they would be ready and her and the rest of the staff (unfortunately I didn t get their names) as I mentioned before took over and saved the day. She called when the job was about half completed so that I could save time by driving then and not having to wait. When we arrived they were just finishing it up. What else can I say it was perfect.

We even had some last minute attendees show up and needed another group of badges the following day and Melissa had them printed and delivered in no time.

Excellent service!!!

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