Buyer beware! I suppose if you're a seller you'll...

Buyer beware! I suppose if you're a seller you'll be protected, if you're a consumer look out. I tried to cancel my order immediately
after seeing that the downloaded tickets were a row apart and two seats apart. I missed "piggyback" in the disclaimer, but "piggyback" to me means in front and in back, not a row and two seats apart. The right thing to do was cancel my order and move on. I was told my concern could be escalated and someone would call me back within a few days - tickets are for tomorrow so that doesn't help. In addition, this was all though Fanxchange as you can't get anyone from Seatgeek on the phone even though they're happy to take your money. If you're willing to take my money there should be an easy way to reach you by phone. No wonder there's a 2.6 rating. Find somewhere else to get your tickets!