Jess Mitchel

Review of Foothills Toyota

I purchased a vehicle here and my salesman was ver...

I purchased a vehicle here and my salesman was very nice. I am disappointed that while we were waiting for my funding to come through they convinced me to do what they called a soft inquiry on my credit that both my salesman and the manager promised would come off my credit report within a few days (even after it came up in email notifications as a hard inquiry) but it never did come off (they did a hard inquiry even though I told them not to and that we would wait for funding from my credit union of it would be something that would ding my credit). They also did not give my credit union the correct info which initially made them deny the loan. I had to call the credit union myself and explain to them what the dealership was trying to do. It's because they were trying to get me to pay way too much and use one of their lenders rather than give my credit union enough information to pull NADA value. My trusted credit union would not let me get a loan for an unreasonable price and when the dealership realized that nobody else would let them either, they took almost $2,000 off the price because they knew what they were doing charging that much over NADA. My credit union then accepted the offer. Ended up being there for about 5 hours by the time we were done and exhausted but the vehicle was clean and gassed up for me.

They served burgers and had little bottles of water but the bathroom was a disaster.