Michael Herkorn

Review of Canyon Bicycles GmbH

Picked up my canyon montainbike directly in Koblen...

Picked up my canyon montainbike directly in Koblenz (Showromm) on February 7th, 2020.
Before that, I and my buddy gave us detailed and professional advice from Frederik in Koblenz at the beginning of December. Thanks again Frederik !!!!!
I wanted to order my dream bike in December, but this was not possible due to the hacker attack on Canyon (cash payment when picking up)
Through countless calls (which were often annoying and without information about the current status) ....... on the telephone hotline, I finally succeeded in Denis. This friendly and cool employee was finally able to get my order after 5 weeks with pickup in the showroom accept.
Thanks again to you that the order and collection will go smoothly within 2 weeks
went over the stage.
I'm super happy now and have a lot of fun with my first canyon bike and have been on tour many times.
Thanks again to Frederik and Denis
Best regards Patrik and Michael