Holly Forsyth

Review of Volkswagen Waterloo

I just had my first service appointment at VW Wate...

I just had my first service appointment at VW Waterloo which was handled by Mitch, one of their service advisors. I had several questions that Mitch answered thoroughly and patiently. I appreciated the time he took to go over everything with me and felt very assured that my car was in good hands. I also had to take my car in for a fix under the emissions warranty a few months ago and received very friendly and helpful service from Daine. Overall I have experienced nothing but excellent customer service so far at this dealership.