Went with my family for the first time for the lig...

Went with my family for the first time for the light show at the zoo. We where there at 5pm waiting for tickets we bought the ticket she made a mistake sold us an extra ticket so we had to go back and wait . Then we waited in line finally got there 6:15pm and they told us that we can t go in until 7:30pm because are tickets said 7:30pm. The box office never told us that we got 7:30pm Its very unorganized and the employees are unfriendly. I can t get my money back I have to change them for another day. Don t come it s not worth it go some where else like San Diego zoo