First oil change after I bought my vehicle took 5 ...

First oil change after I bought my vehicle took 5 hours while I sat at the dealership. The second took 3 hours. We were called after 1hr 45min to pick up my truck, then waited for another hour and 15 mins. When we looked at the truck after it dried the paint job was completely scratched and swirled.
The service is bad, the quality is bad and the price is way way to much for such poor execution.