Santana E Review of Mercure Parramatta
We paid $105 for a double room the first two night...
We paid $105 for a double room the first two night then $99 the remaining two. I understand this room is cheap however cleanliness is key and the cleanliness is at a low level. The carpet, walls, curtains, and chair provided we re all stained. The beds could use proper doona covers and an investment into new blankets altogether as these are also stained. The TV barley worked and is very old. We were charged for a movie we didn t even watch and probably clicked something by accident whilst trying to get the TV to work. You re only provided with 2 small mugs, one teaspoon, and a small glass. No plates or bowls or a fork. It s a great location and has a supermarket and plenty take away options right across the road. Would highly recommend Sopranos Pasta and Pizza! I understand this is a thorough review however I feel it is needed. We do appreciate the easiness of lengthening our stay due to a medical episode my daughter had and the fact our parking was free. We just hope our review is taken into consideration. Thank you

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