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hailey le
Review of Birthcare Inc.

3 years ago

Had the worst experience at Birthcare. Hope they w...

Had the worst experience at Birthcare. Hope they will improve..
Very disorganised and understaffed, the people that work there seem very rushed. Different midwives day and night and they have different opinions and give different advice. so confusing. The quality of service you receive and meeting nice midwives during your stay is purely up to luck. Unfortunately I had poor milk supply and even had cracked, bleeding nipples. The lactation consultant Barbara was arrogant, disrespectful and had lack of professional attitude. I was exhausted, stressed and vulnerable but she had no empathy at all. My breasts felt empty and I was weeping. No comforting words..she just rolled her eyes and aggressively made my baby latch on to my sore breast, then said even triplets can be totally breastfed. As she walked out I was left in tears and it only added to the trauma. We all know that breastmilk is the best for babies but this is not the right way to encourage breastfeeding. No matter how busy they are, all moms should be treated with dignity, kindness, compassion, respect and understanding. Time has passed but Birthcare still haunts me. They cannot change the experience I had. To this day I am still upset and disappointed when I look back. Wish I never went..Definitely not recommended.

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