Vin Li

Review of Queensboro Toyota

Went in to test drive a RAV4. Talked to 3 sales p...

Went in to test drive a RAV4. Talked to 3 sales people. No one seemed interested. Salesperson had no answers to my questions regarding the car during the test drive. After purchasing. paperwork took all day. Was in there at 12pm didn't leave until close at 7pm just to sign paperwork after purchase. Car was missing mats that I ordered and they told me it will take them 1-2 days. It's been over a month and half and I am still waiting. There is no communication post purchase. They do not care about any of their customers. I have been consistently calling for a month for my weather proof mats. All they say is call back the next day..... with no follow up. Customer Service is absolutely horrendous. I have never had such bad customer service at any other dealership. Please do not go here. You are better off anywhere else