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I purchased a used 2012 Terrain here in 2015 only...

I purchased a used 2012 Terrain here in 2015 only to find out its an lemon, ever since I had truck almost every month I paying for repairs, the 1st time was a week after purchase. Their service department looked at it twice as it keep shutting down on me never fixed problem. Just patched up ,so I would keep the car. I went back home to Jacksonville and problems again arrived,so Key Buick GMC looked at it found out it was the battery and battery cable. I quickly informed salesman Mang. And of course no responses to emails nor call backs until I posted on their Utube channel. Then had to fax information also sent pictures kept calling and was told I had to change my review to something positive to be reimbursed until they finally paid for service. The customer service is awful and service department the technicians sucks they need more training. I'll never ever buy or recommend ANYONE to this dealership the purchase has been a nightmare from hell. I have had better used cars from buy here pay here dealers in my younger days, also as I'm writing this review the check engine light is on and again it has not been a year since I purchased vehicle.

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