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Absolute scammers. I will never use Airtricty agai...

Absolute scammers. I will never use Airtricty again. They will rip you off and treat you like you're a 4 year old. I was paying a fixed amount for 3 years, then when I needed to amend the name on the bill, they forced me to create a new account, even though it's the same address and person who was paying the bill, and wouldn't transfer the usage information from the previous 3 years. They then estimated my new bill and decided that it's not 2x more than what I was paying yesterday. When I tried to amend this, the customer support was absolutely belittling and insulting. The worst customer support I've had in a long time. No understanding or empathy for the situation, not wanting to help whatsoever, constantly insisting they're right and I'm wrong, but wouldn't discuss how final bills are calculated and couldn't rush enough to try get out of discussion with me. These guys shouldn't run a bath never-mind a business.

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