T

Todd Adams

3 years ago

First off - if there is more than one star, its a ...

First off - if there is more than one star, its a fake review. Guess what Connor Group , google is aware of your practice ...haha!!! This review is for the property owned in Irving Texas - Marabella at Las Colinas and the ownership company Connor Group. Looks like now they are changing the names around because of all the bad reviews, not a surprise. Went by there the other day and cannot believe how they have destroyed what was a nice pool area with living stone in a grotto...what a shame!

See photos, place is moldy and infested , new good reviews are not real or being paid for somehow. Was a nice complex until The Connor Group took over in July. The main pool was green and slimy for over a month, areas around mail boxes are dirty and unkept, trash area not kept up and dirty. One exit/entrance gate or the other is normally broken these days.

They have started doing work on the complex to "redo" everything, but there is no communication with the tenants. Apparently when they purchased the property they did not get full records either so they have no way of knowing what damage was in the unit prior to moving in such as cracks in the plaster, rotting windows, termite infestation, etc.

The records they got from the previous company also did not appear to contain any past renter details to allow them to do renter verification. Now just to get out of this dump I have to inform my new leasing company they get to deal with these scumbags and contact another company that sold the place and may take awhile to get back with them. I know I may sound a bit harsh here but I have personally witnessed all three of the office girls flat out lie. The head manager, who can only be seen by appt 4-5 tue -fri, is completely full of it.

If you are still reading this please also know that the place is emptying out like rats leaving a ship, the investment company that owns the place will not return correspondence and if you do get someone they will just forward your issue back to the incompetent management at the property.

Final Update - I have now been out of this building for over a week and I am starting to see an improvement in my breathing, skintone, etc now that I am away from the toxic mold that has infested the substructure of the building. Even my cat seems to be detoxing, small sneezing fits just like me. The only way this place will ever be habitable will be to gut all of the walls and treat the issues starting with the roof. The roof has failed and is allowing water to run behind the walls. After stepping back in to the place a week later before turning in keys...all you can smell is musty moldy smells...a friend said wait this isnt how your place smelled...I said "no this is how it really smells once I left and let it settle with no room spray and cologne." Just glad to be out of there and wish the best for everyone trying to live there or looking at living there.

January Update - Entire staff has been turned over again. Place still looks to be operating the same though. They are continuing to update apts and the outside of the buildings...but only cosmetic repairs. Not sure how the city does not require more out of them, the place is a hazard. In the first building next to the office there have been multiple people move out due to mold. Look at the pics, the mold is all over the place. They don't seem to understand that covering the issues cosmetically and painting over mold is not the correct way to go.

November Update - City inspectors incoming to review habitability. Which is interesting considering they have been ripping off superficial wood and replacing it then making it look like everything is sealed outside, even areas that are not being repared. Funny how the contractor working on it even said he explained they had rotten infrastructure and were told to cover it up, he then followed with "I wouldn't live here."

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