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Courtney Foust Review of Big Cypress Lodge
The room was amazing! Great attention to detail an...
The room was amazing! Great attention to detail and so spacious. For the most part people were great. Only reason I can't give 5 stars is the service was lacking the morning we checked out. Room service was slow to bring our card back. 45 minutes after I called the front desk the first time to let them know we didn't have a hair dryer housekeeping came to check that we didn't have one. Took another 20 minutes for them to bring a new one. We waited 20 minutes for a bell hop to come with a cart...we ended up carrying our own bags down. They just seemed disorganized and not surprised at the lack of follow through.
I would definitely stay again, just expect slow service.
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