K M

Review of Enterprise-RDU Airport

I returned the vehicle early. There was writing on...

I returned the vehicle early. There was writing on the window, the gas tank was on half when I first got in the vehicle, and something was wrong with it so whenever the headlights were on there would be a constant 'ding' sound that kept going off to alert me. The car's engine was extremely loud and there was a stall whenever I pulled off from a red light. Also, the vehicle dashboard was showing that the oil life was on 0% so it made alerts for that as well. The gentleman who assisted me in taking me to the chosen vehicle was pleasant, outside the fact that he attempted to up-sell me at every turn. I was not particularly upset with that as I know it's his job, but it did get rather taxing. They agreed that I could return the vehicle on half, which I did and I have yet to receive any fee's for that, which is less than I can say for another rental company. When I rent a vehicle, i'm renting under the impression that I will get a reliable car with no unforeseen issues. That was not the case this time around. None of the employees were unpleasant, but I'm sure they knew the issues the vehicle had before they decided to rent it out. Solid 3 stars.