Bruce Kahn

Review of Global Imports MINI

Terrible. I had made an appointment for a Mini "se...

Terrible. I had made an appointment for a Mini "second date" at 9:30 a.m. When I arrived, I was told that the rep was in a meeting. When he hadn't appeared by 10:00, I told the other service rep that I couldn't wait any longer. At 10:20 the rep who was in a meeting finally appeared. I explained the situation and was told that my car was ready (it had been washed). When I got to my car, I was.told that the service people "forgot" to detail the car and could I wait for it to be done? At that point I was completely fed up and I left.

This is my second Mini from Global Imports. I certainly wouldn't bring my car there again.