Nicole Pinzarrone

Review of Four Seasons Hotel Las Vegas

They need to build a separate Four Seasons Hotel i...

They need to build a separate Four Seasons Hotel instead of this being inside of Mandalay Bay. The rooms are not that great, but the 3 stars are all for the amazing staff other than the front desk. If you book this hotel with a standard room the front desk people try to convince you to upgrade to a better room for more money, which I though was sleazy. All of the rooms should be great. We had to change rooms and pay $50 dollars extra a night, which we didn't appreciate. Very small rooms. Very basic. We had to ask for a pillow top for the uncomfortable mattress. The room service price for breakfast was outrageous for just a few items of food. The food place in the small afterthought lobby was hardly open ( urging customers to order room service), and smelled pungent when you waited a long time to check in. It almost made me want to vomit. The staff said they were going to change all that, but it was there when we were there. When we were checking out, they asked if we were likely to come back and we said no. They just need to make a separate, classy Four Seasons to keep the reputation of all of the other ones, like the original one in Toronto, Canada.