My personal experience was bad. Took forever to c...

My personal experience was bad. Took forever to check in. Only 1 person was working desk till she opened door and said I need help. Gave me wrong room that I paid for, they changed me to a different room which still what I didn t pay for. Even though I called ahead 3 hrs prior to being there and told me Dallas skyline view would be ready at 3 we showed up at 3:40 got there and told us that room was not available until later. Outlets and lamps by bed did not work. Had to charge phones in bathroom. Phone in room was broken, had nothin but static. First time at Omni and it was no where near the 5 stars on booking.com like we thought. Manager was trying to fix things but could not cause it was all booked up.