E
Erik Webb Review of Hyatt Regency at the Windwach
Room was clean, but the mattress was a bit broken...
Room was clean, but the mattress was a bit broken down. Nice new TV , but the TV channel lineup had many low def channels.
The tub drain was completely clogged with hair. There was no water draining at all, leading one to believe that whoever had last cleaned the tub must have noticed this . Either they told someone and no action was taken, or told no one, or.... Never cleaned tub to begin with!
The door to room was sticking, requiring a decent jerk to open or close. Again, this had to be noticed by housekeeping. If they cannot keep up with such basic maintenance, where else are they falling behind?
Perhaps they had some staffing problems in the maintenance department. Perhaps we'll not be back.

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