Wee Chee Sim

Review of Hotel Kristal

I am a regular customer in Kristal Hotel and each ...

I am a regular customer in Kristal Hotel and each time I will stay for at least 4 nights. I wish the breakfast service, especially coffee and tea can be faster. As I am there for business, I am usually rushing through my breakfast to get to our meeting. The coffee usually takes about 5 min to arrive after conveying my request to the service staff and sometimes the service person forget. By the time the coffee arrived, it is hot and I cannot drink immediately but I need to leave.
I know the hotel is short handed. What you can do is to put the coffee and tea pots on the counter so that guests can self-service. In this way, not only we can get our coffee fast, your staff is more relax to serve those who want to be served and don't mind waiting. There are plenty of space on your breakfast spread.