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I would give 0 stars if possible. Lodged a claim w...

I would give 0 stars if possible. Lodged a claim with Halo/Broadspire 2 months ago for a very simple insurance excess claim. Policy sold by icarhireinsurance. The claims process and customer service is terrible, appalling in fact. Ever more obscure reasons to delay progressing claim and asking for more documentation.

My claim is around 400Euros. Practically given up on getting it back but intend to play their game through complaints, financial ombudsman etc to make sure the whole things costs them at least this in terms of dealing with me administratively. Avoid this absolutely terrible company and anyone who outsources their claims process to them - i.e. icarhireinsurance and Zurich.

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