Great service, no pressure tactics, and profession...

Great service, no pressure tactics, and professional service. This is my first car buying experience, and Nelson Tam is a top of the line salesmen! Very attentive, knowledgeable and patient since I went in with my heart set on one vehicle. He went through different Hondas to find the right fit for me. I would happily be a returning customer to this Honda Serramonte.

On a side note: Honda in SF was terrible. The first Associate, Andy, had no interest in working with customers. I told him what car I was looking for and the other offers for it. After showing him one offer, he immediately dismissed it and said it's probably a gimmick and it couldn't be real. Kept saying military and graduate discount which had no relevance at all. All the salesmen were just sitting around and didnt seem to care to make a sale.

Thank you Nelson Tam for showing me there are good, and more honest car guys.