Manufacturer technician Robert, was amazing to say...

Manufacturer technician Robert, was amazing to say the least! We've had so many issues arising from the dealer we purchased our home through and they were not slow at all to point fingers at the factory. Even though absolutely NONE of the problems we've had are actually due to factory work, they are still going above and beyond to correct anything and everything they can including things they don't have to. Robert gives that vibe of family as soon as you meet him but works timely and efficiently and my kids loved showing him their toys. Just amazed with the type of staff employed at GILES industries. Wonderful customer service!!