The sales associate (Derrick) was very nice and pe...

The sales associate (Derrick) was very nice and personable. Talked with us extensively while we waited for our paperwork to be processed. ONE WARNING TO ALL ABOUT THEIR PRICING: The reason their used cars are $2,000 - 2,200 less than other locations is a Reconditioning Service Fee of about $2,200 that is revealed to the buyer only after the negotiations are under way. It appears on the price sheet under the listing for the vehicle. I knew there would be a "catch" or "hook" somewhere on the price sheet and that's where I found it. It's a little deceptive of them to do this and it makes you to go to their location versus other car lots. Other than that, our buying experience was pretty good. I made a fair offer and didn't low-ball the price to a point where they would refuse the sale. The price for my trade-in and the price for the vehicle I purchased were right in line with KBB numbers. I would like to give them 3.5 stars but the additional half star is not an option on the rating system here. It was -1 star for the pricing deception.