Courts Le Berg

Review of Carpenters Solicitors

Jan 2017 update!!!..well my case is still active ...

Jan 2017 update!!!..well my case is still active almost 2year later and Carpenters are a bunch on con artist. I e-mail my case handler for her never to reply no real professionalism here. Gave me an offer for settlement, I accepted and and it still not settlement. If I could give them - stars I would. Please guys do not let these guys take on your case. You will be left in the dark.

Hey guys am Dave and Dj and producer.
So the accident happen Feb 2015, when a women crash into me then drove off, she disputed the claim saying she wasn't at fault despite it being on cctv. I was paid out for my car at Xmas 2015. Still waiting for my personal injury claim. My case handler Niamh is a very polite, but is really slow when responding to my emails. Never calls when arranged, never provides me updates. Everytime call for an update she would say "I have a reminder to contact you" but never does. I dont know if my case is at trail or settled. I feel the service here is poor and they dont care about clients, they seem to prioritise cases based on how much the company going to make. I understand the firm will be overwhelmed with cases but surely they have duty to respond to clients emails and calls. Avoid at all cost!!!