Meimei Wan

Review of Roche bobois

I have very bad experience here! In Beijing and Bo...

I have very bad experience here! In Beijing and Boston I bought a lot of furnitures and arts. I have never met such bad services but in this store which is terrible! When I bought the art which in show room. It was well organized. Nobody tell me I need to put all pieces together by myself. I think I will buy a same one. So I decided to pick up by myself. When the art was ready, I drove four hours from Boston to New York. I found I needed to put all pieces together by myself. I asked them to put together before I pick up. They said no because no warranty if I carry it after a well done art. Then I have no choice but pay another usd600 for them to sending to my house in Boston, the fees included installation fees. I reminded Ms Lea Liu by email many times to make sure the art to be sent during my stay in BOSTON, but failed in October! And I reminded Ms liu again my next staying in Boston, they still failed with many excuses! Then I have to change my air ticket to wait another four days to waiting people coming to install the art! It is a worst experience of buying an art in New York store! And nobody apologized and no any compensation!! I will never buy any pieces in New York store! Bad! Worse, the worst!