AVOID THIS DEALERSHIP! BUY ELSEWHERE! BUYER BEWA...

AVOID THIS DEALERSHIP! BUY ELSEWHERE! BUYER BEWARE OF LIARS! NOTICE THE 5 STAR REVIEWS THEY HAVE ARE FROM FAKE REVIEWERS with LITTLE TO NO YELPING AT ALL! The Sales Manager and the Finance Manager lie to customers to benefit the dealership. They behave like two little Chihuahuas, small in stature and big on attitude replete with the Napoleon complex found in little impotent men who wield a miniscule amount of power absolutely. On a lease purchase they tried to scam me for $3200, $2500 for a Certification fee and $700 for Gap coverage. According to Toyota, the certification is not required in the State of CA despite the insistence that the certification is compulsory by the sales team at this dealership. In addition, the Gap coverage is not required and completely unnecessary when the residual value of a lease is lower than the Blue Book on the car being bought out. Avoid this dealership. Go somewhere else to buy your Toyota if you want a fair deal. One call to another dealership brought the costs down over $1800 from the outrageous quote give for the Certification and Gap coverage. Call Santa Ana Toyota and SAVE THOUSANDS! These people do not like it when you do your homework. They want to bully you and steer you into a deal good for them. When you call them out on the lies they tell, they refuse to continue to help and act like spoiled babies who prey upon unwitting consumers for a living. SHAME ON NORTHRIDGE TOYOTA!