C M

Review of Valley Credit Services

Most horrible customer service ever! Spoke to Shel...

Most horrible customer service ever! Spoke to Shelby, who swears she's a manager for the company. She's extremely rude and condescending. I cannot believe that the company would allow someone with her attitude to assist anyone. I tried to call and inquire on how to handle my account and she answers questions with questions! I asked to speak to someone else and she said that she would not transfer my call to anyone. I asked who to file a formal complaint with and she said her! Can you imagine?!!! RIDICULOUS!