Chad Anderson

Review of Crowne Plaza Cleveland City Ce...

Amazing night clerk Michael....offered upgrade, ca...

Amazing night clerk Michael....offered upgrade, called up to room to check on us. Wow! Dud day clerk....I think for maybe only the second time in my life, declined a late check out (''we don't offer that for Priceline guests'. This on a slow Sunday). Also, a small thing....they have done away with bar soap in favor of shower gel, but they only give you one small bottle. You have to choose between the sink or the shower.

Physical plant is high quality, terrace overlooking Playhouse Square is neat..