Anna chung

Review of Hyatt Place New York/Midtown-S...

I stayed in this hotel twice & find it pretty dece...

I stayed in this hotel twice & find it pretty decent except for the last experience i had. I was charged double for my room as i used another credit card during payment. They charged me with the credit card i used during booking as well as the one i present for payment. I sent them an email back in end May & didn't get a reply till now although i resent it again. This is really irresponsible not to address to customer after they left the hotel.