Alexi

Review of Overclockers UK

Worst customer experience of my life! I ordered a ...

Worst customer experience of my life! I ordered a monitor on Black Friday which showed as in stock (6 items remaining in fact according to the website at the time) and awaited my order. I noticed that nothing had been dispatched by Monday afternoon (selected next day delivery) so I queried this with OCUK and got told the item was not in stock. I then messaged them again to review this as when I ordered the item was in fact in stock (why would anyone buy a product not in stock on Black Friday?). After numerous messages back and forth they finally acknowledged that the monitors in fact had sold out on the Thursday!



I am in a situation now that I have missed out on all Black Friday monitor deals due to this and in all honesty wasted my time not to mention that they have already taken money out for a non existent order and waiting for a refund! I have never been treated this badly as a customer

In short if anything does go wrong with your order rest assured you will need to chase and have a lot of correspondences which will eventually get nowhere and they will take your money regardless of whether your item is in stock or not!