Erwan Oger

Review of Lake Louise Inn

Inconsistent service, dirty. Poorly maintained equ...

Inconsistent service, dirty. Poorly maintained equipment in lofts. Lovely setting though. The actual facilities seem good but the lack of attention to detail and poor client experience stand out. Toilets, showers, kitchen were clean. Carpets, couch, light switches were filthy. Taps, dishwasher, even paper towel holder all needed TLC. Previous guests water bottle was still on the ground behind night stand. Pool change rooms were frightful. This could have been such a lovely experience if the service was more consistent. Had I not stayed here previously, I would have rated 2 stars.