I am shocked at the reviews listed, and recent too...

I am shocked at the reviews listed, and recent too. I have had wonderful service from them, and every time I call their customer service (which hasn't been that often) I am met with very nice, courteous people who help me in whatever I need. I can only remember a few outages. One when we had a tornado locally (about a year ago) and one this past winter in a huge storm, but they were not alone, there were plenty of other companies that had outages during that storm. I think during the September 2014 floods there was one too. I have had PVREA for 15 years, and I am very pleased and expect an outage about every 2 years or so.