Michelle Carnahan

Review of The Henderson, A Salamander Be...

Disappointing! My now husband and I booked in Janu...

Disappointing! My now husband and I booked in January for our Weddingmoon. Everyone who worked at the resort treated us well and with respect. Management is another story Tropical Storm Cindy hit the day before our beach wedding. We were in a bit of a pickle and asked if we could RENT as in PAY for a small room where we could have the ceremony. The gentleman at the front desk was very polite and helpful and called his manager to see if that was an option. Well, it was not My husband and I could hear him yelling no over the phone. I of course, burst into tears. I couldn t believe someone could be so heartless to people staying at their resort at a very special time. We then had to call other resorts and hotels to find a room. We were on the phone during dinner with family the night before our wedding trying to find a place. We went to bed that night not knowing if we had a place for our ceremony the next day. The icing on the cake was at 1 a.m. (the day of our wedding), the resort let a very loud family of 6 check in next to us. They were very loud from 1-3 a.m. My husband notified the front desk in the morning and nothing was done about it. The next few nights weren t much better when one of the children woke up screaming throughout the night. The good news is, another very nice hotel rented us a room AND allowed us to use their beach access for pictures if the rain let up. The manager even stayed late to introduce herself and to make sure we had everything we needed. The rain let up long enough for us to get very memorable windy wedding photos. The biggest issue we had with the resort was letting people check in at 1 a.m. My husband has tried to call to discuss this issue, but there is never a manager available. He also left his number and they have not called back. Henderson Beach Resort doesn t care about YOU! They only care about your MONEY. When we visit Destin again, we will be staying at the other place because they care about people :). I feel sorry for all the kind people who work at Henderson. It doesn t seem like they get treated well by management at all.