Our stay was very pleasant except the check out.

Our stay was very pleasant except the check out.
What happened:
when we arrived to the front desk there was no one to talk to ...after a few minutes
Dalia ,the front desk manager arrived but she did not acknowledge us neither asked if she can help us, very disappointing. She was busy talking to her coworker. I thought the guests come first. After I asked her to help us she finally turned to us and took our keys back and gave us the final recipe. Overall all employees who I interacted during check in and during our short stay seams not happy to be there except the gentleman at the front door who asked me if he can help with my luggage during check in.

The entire hotel's interior design looked like brand new. I liked the wall papers, the carpet looked like was very fresh and clean also the front hallway fireplace very dramatic view. I just wish to have more time to enjoy the bar and the restaurant.

Otherwise our room was large , nice and clean. The bed was very comfortable and relaxing, the sheets on our bed were clean . The bathroom was large with very spacious shower, we had enough clean towels in the room. We had just one bottle of water in the room for two people, it was nice to have a small refrigerator in the room.
The Bonvoy Marriott app is actually behind and late with responds. An hour after I checked in I got a message on the app that my room was ready for check in. You need to work to figure out how to get the updates to the client's account on the app faster.
I think the fee for the parking was too expensive especially for the Marriott members.