Very good place to stay. Service need to improve a...

Very good place to stay. Service need to improve as I requested several times to clear after dinner ,but no actions even after assurance.
Want to add another instance of poor service. Yesterday their executive met me & assured to take care of service improvements. Requested him for a fruit platter packing during my early checkout at 6am which he assured & I called twice yesterday to check knowing their service. While checkout @6am found nothing ready except front office have information. Requested me to wait & they will provide the parcel. After 8 minute fruits came in a plate & not in parcel. So there is a gap in execution in service which mgmnt must plug in to uphold the nice stay experience.