Jim Hickey

Review of Ramada Plaza Beach Resort & De...

Room was changed prior to our arrival which result...

Room was changed prior to our arrival which resulted in increased rate, not good. Room was not clean, pool dirty, no blankets in room, had to buy one first night before they were supplied. Limited utensils, washing machine very loud. Refrigerator was not cool, fitness center dirty and no air conditioning entire trip even after complaining about it. Will not be back. Emily was courteous but that was about it. We have stayed here for years and noticed a BIG drop off last time so I gave it another try, never again. Felt cheated on the money I spent for our family vacation. Sorry, but it s the truth.