Q

Qazim
Review of Otto UK

4 years ago

Wasted my day completely, after calling them a day...

Wasted my day completely, after calling them a day in advance and asking if they had a Toyota prius available saying yes. Went to the office then said they dont ! After that they asked me to do a test, even thoe I got 20 out of 25, they said NO ! Whats the point of wasting my time ? And yours !

Tell people about this silly test which you only offer to some and not all (which is unfair and against trading standards by the way) questions you have pulled from google not even fully on the high way code. Felt really disrespected by you. How many people come there and don't even speak English properly and you try and give tests for cars !! The least you can do is put this information on your website or when we call so we don't waste our time !

Has to be said staff are friendly but still a waste of my time and a customer.

6 years PCO license and a clean drivers license and you have the cheek to offer me a test. Well done otto !

Ps. Don't bother saying its for insurance purposes thats why we pay the excess not you.

One extremely disappointed person here.

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