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Review of Sony Electronics Asia Pacific

A new model from Sony 75 inch TV KD -75X8500G purc...

A new model from Sony 75 inch TV KD -75X8500G purchased on 11th August 2019 lasted till 24th September 2019 verified by the technician on site that it is faulty. The set comes with sound but no display, and set display is faulty. Yes of course Sony provides warranty and repair service. But a TV that requires repair/replacement after minimal usage of 44 days, i ponder and wonder about the quality and assurance. Sony will honor and provide repair service where parts will be order hence be prepared to wait for the shipment. In any event should you wish to request for an 1 to 1 exchange or refund, please do refer to the dealer directly. I would strongly recommend going to a reliable dealer should you ever intend to purchase a Sony TV. Not forgetting to mention, there is only one customer office available in Sony that can help, resolve or see through the issue. If you are expecting a word of comfort from the management, please be prepared to be disappointed. If you are interested to see the actual job sheet, i am more than happy to share the actual sheet. Lesson learn, always find a brand that gives good customer service!