Two years ago, one person/company owed me some mon...

Two years ago, one person/company owed me some money, I was trying to get the money back, since I had all the paperwork and evidences, I thought BBB would help to resolve it. Since the other side was a paid member of BBB, during the mediation process, the BBB in Galleria at Sam Houston Pkwy, used a mediation procedural step that I was not aware, quickly finished the process, even I presented a mountain of evidences, signature of the other side, and derogatory emails and so forth of the other side, the other company did not get forced to pay, did not affect its BBB rating, only noting the company in BBB listing: "has dispute with a customer, and a collection is in process". Sham on Houston BBB!!!