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If I could give zero stars I would! I called this ...

If I could give zero stars I would! I called this dealership on Monday September 16th at 6:30pm to check on the availability of a car on their lot. The sales rep said the car was on the lot, and they would have it ready for me to test drive on a Tuesday 9/17/19. I was unable to make it to charleston to the dealership due to a work issue so I called them on a Tuesday 9/17/19 at 11 am to let them know I was unable to make the scheduled test drive. They reassured me that the car was still on the lot and they would have it ready for me on Wednesday 9/18/19 to drive the car. So on a Wednesday morning I wake up to drive from Lexington SC to the dealership in Charleston. When I arrive they inform me that the car was sold Monday afternoon. I then. Asked what time was it sold on Monday and they said early afternoon, which meant before I called. Now this dealership knew the car was gone but still played me to think it was there. When I found out the news that it was sold two days ago and during the two times I called to inquire about the status of the vehicle the dealership decided to lie to me in order to just get me to there location. I had already told them on Monday that the only car I was interested in was the 2012 BMW X5 that I asked about. Needless to say this was the worst experience I have ever had at a dealership in all my years. It will be the First and LAST time I wast my time with Rick Hendricks anything. Again they should get zero stars but I had to give one in order to rate them.

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