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Review of Spotlight Head Office

Ordered and paid for curtains & installation. Wait...

Ordered and paid for curtains & installation. Waited over 6 months for a date to be allocated (they blamed COVID). When finally organised, they rang the day before to postpone because they didn't figure they would need 2 installers for the 4m drop. 3 weeks later, installers finally arrived without the correct length pull-wands which they then promised to order and install. One week later, no word. Meanwhile curtains tracks are at risk of damage without the wands. Have not mentioned the total amount of time frustratingly waiting on hold while chasing this.