Sarah Free

Review of Trek Bicycle Store of Mount Pl...

We have always had great experiences here (this is...

We have always had great experiences here (this is our 4th bike for our son); however this past purchase was by far the best. Our sales person Dawn was amazing!!!! Our son is on the spectrum for high functioning autism and Sensory issues, and because he was so excited about getting a newer bigger bike he was having a hard time controlling himself. Dawn was great at walking us through all the choices and options as it was a big jump from using pedal breaks to hand breaks plus the larger size to get used to. She took the time to talk to him and show him options. Thank you to Dawn for your help, understanding and patience. Qualities we, my son, doesn't often receive. Trek, you are luck to have such a great employee!! OH, and he lOVES his new bike!