Chris Hobbs

Review of Apple

My wife and I went into the Apple Store in the Rid...

My wife and I went into the Apple Store in the Rideau Centre in Ottawa today. My wife's Mac Mini is very old and needed replacement. We found the only Mac Mini on display and were using it to assess its responsiveness compared with the existing computer (very old).

We were hesitating between the dual- and four-core models and were about to call an assistant over to place our order when another assistant came up to us and told us to get off the machine because she needed it to demonstrate something to another customer, presumably more important than we.

My wife and I looked at each other and walked out of the store. One lost sale within 30 seconds of having our money. With Apple tanking at the moment and losing its grip on the consumer market, I don't believe that it can afford to employ rude sales staff in its stores.