Yesterday the installer came home to pomerme the f...

Yesterday the installer came home to pomerme the fiber, the Internet did not work, he called his superiors and they told him that there was a problem, the installer waited about 30 minutes, seeing that they did not solve it, he left, since then I am at home without landline and Internet, I have called the customer service and technical service and they still do not give me a solution, at the moment all weekend without Internet, it should be said that it is a portability, and with the other company that had 0 problems and the fiber (everything) was going perfectly, very unhappy with the treatment, I have spent hours calling and still they have not solved anything for me, YES !! THAT YOU CALL ME, AND THAT YOU SOLVE ME NOW !!