Dana Evans

Review of Viwinco Windows

Horrible windows and horrible customer service. I ...

Horrible windows and horrible customer service. I purchased these windows 7 years ago under the strict impression lifetime guarantee. Several windows have had the gas seal broken and when I called the manager said they only replace the glass and I would need to pay someone to install the glass. No where in my lifetime guarantee warranty does it say they will only replace the glass. The manager was extremely rude and hung up on me when I questioned her. Stay far away from this window company, after 7 years I shouldn't have numerous windows fail.