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Paula Reed

3 years ago

I always have a lot of anxiety when going to the d...

I always have a lot of anxiety when going to the dentist, but these people are so patient, attentive, organized, and above all, non-judgmental! I walked in and was greeted by the sweetest lady. I saw Dr. Merrill (a very nice lady) and Sam, the dental assistant. Although Sam is a "dental" assistant, I really felt like she was MY personal assistant! She stayed with me from start to finish. As they were working on me, they kept checking in with me to make sure I was feeling good and were eager to answer any questions. Wonderful people!!

Usually, a dentist wants to do x-rays and make a plan to do work the next time, but I broke a tooth, so they did all the preliminaries and then went to work because that's what I wanted to do. Yea! That was one less work day that is messed up.

I know some have posted that patients are "bribed" to review on Google, but I was never pressured nor even asked to do so. There is literature around encouraging a review, and I was sent a follow up email asking about my treatment, but that's it. I loved how I got several text messages and emails reminding me of my appointment as well. I know there are great dentists everywhere, but if you are on the fence about where to go, this place is a safe, great bet!

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